Privacy Policy
Last Updated : 10-12-2025
1. Overview
Welcome to Diluvian Digital (“we”, “our”, “us”).
We value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect information when you:
- Visit our website
- Download resources or submit forms
- Engage with our services
- Communicate with our team
By using our website or submitting your information, you consent to the practices described below.
2. Who We Are
Diluvian Digital is a remote, full-funnel, conversion-focused SEO firm based in India, serving clients globally.
We help B2B & D2C brands create predictable month-on-month organic search growth through a mix of conversion copywriting, SEO, AIO, GEO, branding, content, strategy, and analytics.
Website: www.diluvian.digital
Contact Email: zen@diluvian.digital
3. Information We Collect
We collect information to deliver our services effectively and improve your experience.
a. Information You Provide Directly
This includes information you voluntarily share when you:
- Submit forms (e.g., “Book a Demo”, “Contact Us”, “Request Quote”)
- Download resources or interact with gated content
- Communicate with our team via email, meetings, or calls
- Enter into a service agreement
This may include:
- Name, company name, and business email address
- Contact details and project-related information
- Responses or details shared during onboarding and consulting
- Billing and payment information (where applicable)
b. Information Collected Automatically
When you visit our website, certain data may be collected automatically, such as:
- IP address and approximate location
- Browser type, device, and operating system
- Pages visited, time spent, click behavior, referral source
- Cookies, analytics tags, and tracking identifiers
(e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar)
c. Information From Third Parties
We may receive information from:
- Referral partners, collaborators, or affiliates
- Public business sources (e.g., LinkedIn, Crunchbase)
- Advertising or analytics platforms you’ve interacted with
- CRM or tools connected during service delivery
d. Information From Lead Magnets, Gated Content & Scorecards
When you download our resources, we may collect:
- Your name, business email, and company details
- Your responses to quiz/scorecard questions
- The resources you accessed and your engagement behavior
You may opt out of any follow-up communication at any time
e. Information Shared During Client Engagements
If you become a client, we may collect additional operational information necessary to deliver our services, such as:
- Access credentials for tools you authorize
- Analytics, search console, or marketing platform data
- Historical content or performance information
All such data is handled with strict confidentiality.
4. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to inquiries and providing requested information
- Personalize and deliver the requested materials and resources
- Improve content, tools, and user experience
- Understand marketing performance and user interest trends
- Delivering, managing, and optimizing client campaigns and projects
- Sending newsletters, updates, or industry insights (opt-in only)
- Improving our website, marketing, and service performance
- Personalizing your browsing and communication experience
- Complying with legal, financial, and contractual obligations
We do not sell your personal data.
We also do not use your data to train AI models outside our control.
5. Legal Basis for Processing (GDPR & UK GDPR)
If you are located in the European Economic Area (EEA) or the UK, we process data using the following legal grounds:
- Contractual Necessity: To fulfill agreements, deliver services or respond to your requests
- Legitimate Interest: Improving website performance, preventing fraud, safeguarding systems
- Consent: For newsletters, downloads, cookies, analytics, or marketing activities
Legal Obligation: Tax, accounting, or regulatory compliance
6. How We Share Information
We may share your information with:
- Service providers: hosting, analytics, CRM, communication tools, project management software
- Financial processors: invoicing, billing, accounting platforms
- Contracted consultants or team members (under NDA and data protection requirements)
- Legal authorities when required to comply with the law
All third-party partners are vetted and required to handle your data securely and only for specified purposes.
7. Cookies & Tracking Technologies
We use cookies, tags, and similar technologies to:
- Improve user experience and site performance
- Understand visitor behavior
- Run remarketing or retargeting campaigns
- Track analytics for optimization
You may disable cookies in your browser settings. Certain features may not work properly without them.
8. Data Retention
We retain your information only as long as necessary for:
- The purpose it was collected
- Ongoing service relationships
- Legal, accounting, reporting, or contractual obligations
- Security, dispute resolution, or fraud prevention
Once no longer required, we securely delete or anonymize the data.
9. Data Security
As a remote company, we use strict technical and organizational measures to protect your data, including:
- SSL encryption across our website
- Access control and password management practices
- Limited internal access on a need-to-know basis
- Encrypted communication tools
- Regular audits of systems and cloud tools
However, no method of transmission is 100% secure. We strive for protection but cannot guarantee absolute security
10. Your Rights (for EU & UK Visitors)
You have the right to:
- Request access to your data
- Correct, update, or delete your data
- Object to or restrict processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise your rights, contact: zen@diluvian.digital
11. International Data Transfers
We operate globally with a remote team.
Your information may be transferred to and processed in countries outside your own, including India.
We implement appropriate safeguards such as contractual clauses and secure transfer mechanisms.
12. CCPA / CPRA Notice (for California Visitors)
If you are a California resident, you may have rights to:
- Know what personal data we collect
- Request deletion of your information
- Opt-out of “sharing” (note: we do not sell personal data)
- Non-discrimination for exercising privacy rights
Requests can be made at: zen@diluvian.digital
13. Third-Party Links
Our website may link to external platforms (tools, partners, resources).
We are not responsible for their privacy practices.
We recommend reviewing their policies when visiting.
14. Children’s Privacy
Our website and services are directed at business professionals.
We do not knowingly collect personal information from individuals under 18.
If we become aware of such data being submitted, we will delete it immediately.
15. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
The “Last Updated” date will reflect the latest version.
16. Contact Us
If you have any questions or concerns about this Privacy Policy, or about our data practices, contact us at:
Email: zen@diluvian.digital
Website:www.diluvian.digital
Location:Remote agency headquartered in India at C1002 La Bellezza, Borivali, Mumbai, MH 400066